Frequently Asked Questions (FAQ) | clothzminded.shop

Welcome to the Clothz Minded FAQ page! Here you’ll find answers to common questions about our products, shipping, returns, and payments.

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1. Currency & Payment

Q1: What currency are the prices listed in?
A: All prices on Luxuryas.shop are listed in USD (United States Dollar).

Q2: What payment methods do you accept?
A: We accept all major credit and debit cards via our secure payment processor:

• Mastercard,
• Amex,
• Visa,
• Discover
• PayPal

2. Ordering

Q3: How can I place an order?
A: Simply choose your product, click “Add to Cart”, proceed to checkout, and enter your billing information (name, address, phone number). Then complete the purchase securely.

3. Shipping

Q4: Do you ship internationally?
A: Currently, we ship only within the United States. International shipping is not available at this time.

Q5: How long will it take to receive my order?
A:

• Processing time: 1–2 business days

• Standard shipping: 3–5 business days
  Delivery may vary depending on your location, carrier delays, holidays, or unforeseen events.

Q6: Will I get a tracking number?
A: Yes! Once your order is shipped, we will email your tracking number and the carrier’s tracking link.

Q7: My tracking number isn’t working. What should I do?
A: Tracking numbers may take 1–2 days to appear in the carrier’s system. If your tracking number still doesn’t work after a few days, please contact support@clothzminded.shop.

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4. Returns & Refunds

Q8: What is your return policy?
A: You may request a return within 14 days of receiving your item. Items must be in original condition, unused, with tags, and in original packaging. Manufacturer Direct items are final sale and cannot be returned.

Q9: How do I return or exchange a product?
A: Contact us at support@clothzminded.shop or +1 816-531-2655. Once approved, we’ll provide a return shipping label and instructions. Exchanges are available only for damaged, defective, or incorrect items.

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5. Customer Support

Q10: How can I contact Clothz Minded for help?
A: We’re here to help!
📧 Email: support@clothzminded.shop
📞 Phone: +1 816-531-2655
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (CST)