Shipping Policy
This Shipping Policy applies to orders shipped within the United States (USA) only. This policy is designed to clearly explain our shipping procedures, costs, and timelines. By placing an order on our website, you agree to the terms outlined below.
A. SHIPPING DESTINATION
We currently ship only within the United States.
At this time, international shipping is not available.
B. SHIPPING COSTS
Shipping costs are calculated and displayed at checkout based on the order details and delivery location. Customers can view the final shipping cost before completing their purchase.
C. ORDER PROCESSING & HANDLING TIME
Order processing time: 1–2 business days (Monday–Friday)
Order cut-off time: 06:00 PM (GMT-06:00) Central Standard Time (Chicago)
Orders placed after the cut-off time will be processed on the next business day.
D. TRANSIT TIME
Once shipped, orders are typically delivered within 3–5 business days (Monday–Friday).
Delivery times may vary slightly depending on the destination and carrier.
E. SHIPPING CARRIERS
We ship orders using reliable carriers such as:
UPS
USPS
FedEx
The carrier is selected based on the most efficient delivery option for your order.
F. SHIPPING ORIGIN
All orders are processed and shipped from fulfillment centers or manufacturer facilities located within the United States.
G. MANUFACTURER DIRECT SHIPPING
Some orders may be fulfilled through Manufacturer Direct Shipping. Please note:
Orders are shipped using standard ground shipping services.
Processing and handling time is 1–2 business days.
Transit time ranges between 1–5 business days, depending on the destination.
Tracking information will be provided once the order has been dispatched.
In rare cases, delays may occur due to factors beyond our control. Customers will be notified if this happens.
H. CHANGE OF ADDRESS
Delivery addresses cannot be changed once an order has been shipped.
If you need to update your address, please contact us within 24 hours of placing your order at support@clothzminded.shop.
I. ORDER CANCELLATIONS
Orders may be cancelled before they are dispatched.
If the order has already been shipped, please refer to our Refund Policy for further instructions.
J. DAMAGED PARCELS
If your order arrives damaged:
Please refuse the delivery if possible and notify the courier.
If the parcel is delivered in your absence, contact our customer support immediately for assistance.
K. TRACKING INFORMATION
Once your order has been shipped, a tracking number will be sent via email, allowing you to monitor your shipment.
For any tracking-related issues, please contact our support team.
L. CONTACT INFORMATION
For questions regarding shipping or this policy, please contact us:
Address:
4115 Pennsylvania Ave, Kansas City, MO 64111, United States
Phone:
+1 816-531-2655
Email:
support@clothzminded.shop
Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM (CST)
