Return & Refund Policy
Thank you for shopping with Clothz Minded. We want you to be completely satisfied with your purchase. Please read our return and refund policies carefully to understand your rights and our procedures.
A. 14-DAY RETURN POLICY
You may request a return within 14 days of receiving your travel bag.
To be eligible for a return, the item must be:
In original condition, unused and unworn
With all original tags attached
In the original packaging
Please note: Manufacturer Direct items are final sale and cannot be returned.
B. RETURN PROCESS
To initiate a return, please contact us at:
📧 support@clothzminded.shop
📞 +1 816-531-2655After approval, we will provide a prepaid return shipping label and detailed instructions.
Returns sent without prior authorization will not be accepted.
C. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS
Inspect your order upon receipt.
If your travel bag arrives damaged, defective, or incorrect:
Contact us immediately at the above contact details.
We will review and provide a replacement or refund.
Shipping times for replacements may vary based on your location.
D. EXCHANGES
Exchanges are available only for damaged, defective, incorrect item, or wrong size (if applicable).
To request an exchange, contact us as soon as possible using the contact information above.
E. RESTOCKING FEE
We do not charge any restocking fees for returns or exchanges.
F. REFUNDS
Refunds will be processed within 10 business days after we receive and inspect your return.
G. UNUSED DISCOUNTS POLICY
Discounts and promotional codes must be applied at the time of purchase.
No refunds or adjustments will be given for unused or missed discounts.
H. CONTACT INFORMATION
If you have any questions or concerns regarding returns or refunds, please reach out to us:
Address: 4115 Pennsylvania Ave, Kansas City, MO 64111, United States
Phone: +1 816-531-2655
Email: support@clothzminded.shop
Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM (CST)
